Protection of personal data according to the RGPD
Calima Solutions S.L., in application of current legislation on the protection of personal data, informs that the personal data collected through the forms on the website: calimasolutions.com, are included in the specific automated files of users of Calima Solutions S.L. services.
The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and to carry out information, training, consultancy and other activities of Calima Solutions S.L.
This data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.
Calima Solutions S.L. adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing the old LOPD, the new Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights (LOPDGDDD).
The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognised in the aforementioned Regulation (EU). These rights may be exercised by the user by sending an email to: firstname.lastname@example.org or to the following address: C/ Buzo, 5, C.P. 35219 – Salinetas (Las Palmas de Gran Canaria, Spain).
The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, notifying Calima Solutions S.L. of any changes.
Purpose of the processing of personal data:
For what purpose will we process your personal data?
Calima Solutions S.L. will process your personal data collected through the website: calimasolutions.com, for the following purposes:
- To provide its services in accordance with the particular needs of customers, in order to fulfil the contracts entered into by the same.
We remind you that you may oppose the sending of commercial communications by any means and at any time by sending an e-mail to the address indicated above.
The fields in these records must be filled in, and it will be impossible to carry out the purposes expressed if these data are not provided.
How long will the personal data collected be kept?
The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request its deletion and for the period of time for which legal responsibilities may arise from the services provided.
The processing of your data is carried out on the following legal bases that legitimise the same:
- The request for information and/or the contracting of the services of Calima Solutions S.L., whose terms and conditions will be made available to you in any case, prior to any eventual contracting.
If you do not provide us with your details or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it completely impossible to provide you with the information requested or to carry out the contracting of services.
The data will not be communicated to any third party outside Calima Solutions S.L., unless legally obliged to do so.
Data collected by users of the services
In cases where the user includes files with personal data in the shared hosting servers, Calima Solutions S.L. is not responsible for the user’s non-compliance with the RGPD.
Intellectual property rights calimasolutions.com
Calima Solutions S.L. is the owner of all copyrights, intellectual and industrial property rights, know-how and any other rights related to the contents of the website calimasolutions.com and the services offered therein, as well as the programs necessary for its implementation and related information.
The reproduction, publication and/or use of the contents, in whole or in part, of the calimasolutions.com website, other than for strictly private use, is not permitted without prior written consent.
Intellectual property of the software
The user must respect third party software made available by Calima Solutions S.L., even if it is free and/or publicly available.
Calima Solutions S.L. has the necessary exploitation and intellectual property rights to the software.
The user does not acquire any right or licence for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, with the exception of the rights and licences necessary for the fulfilment of the contracted services and only for the duration of the same.
For any action that exceeds the fulfilment of the contract, the user will need written authorisation from Calima Solutions S.L., and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Calima Solutions S.L., assuming the civil and criminal liability arising from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.
Intellectual property of the hosted contents
The use contrary to the legislation on intellectual property of the services provided by Calima Solutions S.L. and, in particular, of:
- Use that is contrary to Spanish law or that infringes the rights of third parties.
- The publication or transmission of any content that, in the opinion of Calima Solutions S.L., is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
- Cracks, programme serial numbers or any other content that infringes the intellectual property rights of third parties.
- The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
- The use of the domain’s mail server and email addresses for sending unsolicited bulk email.
The user bears full responsibility for the content of his website, the transmitted and stored information, hypertext links, third party claims and legal actions with reference to intellectual property, third party rights and the protection of minors.
The user is responsible with regard to the laws and regulations in force and the rules concerning the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.
The user shall indemnify Calima Solutions S.L. for the costs generated by the imputation of Calima Solutions S.L. in any cause whose responsibility is attributable to the user, including legal defence fees and expenses, even in the case of a non-final court decision.
Protection of hosted information
Calima Solutions S.L. makes backup copies of the contents hosted on its servers, however, it is not responsible for the accidental loss or deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, as said data may have been deleted and/or modified during the period of time elapsed since the last backup.
The services offered, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by Calima Solutions S.L., when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the user’s prior acceptance.
The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to Calima Solutions S.L..
In application of the LSSI. Calima Solutions S.L. will not send advertising or promotional communications by e-mail or any other equivalent means of electronic communication that have not been previously requested or expressly authorised by the recipients thereof.
In the case of users with whom there is a previous contractual relationship, Calima Solutions S.L. is authorised to send commercial communications regarding Calima Solutions S.L. products or services that are similar to those initially contracted with the client.
In any case, the user, after proving his/her identity, may request that no further commercial information be sent to him/her through the Customer Service channels.